Buying a new home marks the start of an exciting new chapter of your life. We believe this process should be enjoyed, which is why our team always goes the extra mile to protect your experience and keep things running smoothly.
How we support Our commitmentNo task is too small for our experts, who will use their creativity, knowledge, years of experience and great teamwork to support you through the three stages of buying your home:
Your sales consultant will guide you through the purchase of your new home and provide information to make the process straightforward. Following exchange of contracts, our sales team will introduce you to your dedicated customer care manager, who will support you with legal completion and moving in.
Before moving day, your customer care manager will arrange a home demonstration and set up your digital home manual. This will show you everything you need to know, so you can get the most out of your home from the day you pick up the keys.
With the legal procedures complete, you’ll settle into your new home safe in the knowledge that it’s covered by a 10-year NHBC Buildmark Warranty.
Be safe in the knowledge that your home is covered by a 10-year NHBC Buildmark Warranty
We understand the complexities of buying a new home and we are committed to honouring our responsibilities.
Fair treatmentTreated fairly throughout the home buying process
Good serviceYou will know what service levels to expect
Reliable informationGiven reliable information upon which to make your decisions
Dispute resolutionAccess speedy dispute resolution arrangements if you’re dissatisfied
Whether you’re living solo or with your family, are currently renting or selling a home, we have new build apartments to suit you.
Find your home